FAQs

Send us an inquiry through the Plan My Trip page or the Contact page. Tell us which trek you want, your dates, and how many people are coming. We reply with availability and a full quote. Your booking is confirmed after you accept the quote and complete the payment steps we send you.

Each trip page has an Includes and Excludes list. Read it before you book. If anything is unclear, message us and we will confirm it in writing.

Refunds depend on how many days before departure you cancel. The earlier you cancel, the more you get back. The full schedule is in our Terms and Conditions. 

Yes. Tell us what you want to change through the Plan My Trip page. We will check what is possible and send you an updated plan and price.

Greet people with "Namaste," dress modestly, and ask before taking photos of people. Remove your shoes before entering homes and temples. Walk clockwise around stupas and prayer wheels. Use your right hand, or both hands, to give and receive. 

Carry out all non-biodegradable waste, avoid single-use plastic, stay on the trail, and respect sacred sites. Stay in local lodges, buy local food, and hire local guides. Small choices like these keep money in villages and protect the trails. 

It depends on the trek. Most routes use simple lodges or homestays with basic rooms. In remote areas, rooms and facilities are more basic. Each trip page lists where you stay. 

Meals are simple and filling. Dal bhat (rice, lentils, and vegetables) is the staple, and most lodges also serve noodles, soups, eggs, and momos. Vegetarian meals are easy to find. Tell us any dietary needs when you book. 

Charging is usually available at lodges, sometimes for a small fee. Wifi and mobile signal are patchy and can be missing in remote areas. Bring a power bank and download maps and documents before you leave Kathmandu.

Do not drink tap or stream water untreated. Use boiled water, filtered water, or purification tablets. Bringing a refillable bottle cuts plastic waste on the trail.

Tipping is not required but is customary and appreciated. Many groups tip at the end of the trek. Ask us before you travel for a suggested range. 

Carry Nepali rupees in cash for drinks, snacks, showers, charging, and tips. ATMs are not available on most trails, so withdraw cash in Kathmandu or before you leave the last big town. 

Fly from Kathmandu to Nepalgunj, then fly on to Talcha, the closest airstrip to the lake, and walk a short distance to Rara. Our Rara Lake trek is six days, and it covers these flights both ways. 

Khaptad is a high plateau in Far Western Nepal with open meadows, forest, wildflowers, and the Khaptad Baba ashram, a Hindu pilgrimage site. It is quiet, far from the main trekking routes, and good for people who want nature and local culture. 

Pikey Peak is lower, shorter, and quieter. It reaches about 4,065 meters and gives wide views of Everest and other Himalayan peaks at sunrise. Everest Base Camp is much higher and longer, and it takes you to the foot of Everest. Read our full guide, Pikey Peak vs Everest Base Camp, to choose. 

Yes. Our Pikey Peak trek goes to Dhap by road and returns by a flight from Phaplu. There is no Lukla flight, and you still get strong Himalayan views. 

Solu is the lower part of Solukhumbu district, with green hills, Sherpa villages, and forests. Khumbu is the higher region above it, where Everest Base Camp is. Solu treks are lower and quieter. See our Solu region page for details. 

Both. We build trips around villages, food, temples, and local life as well as mountain views. Each trip page shows the cultural stops and the nature you will see. 

Pack layers, not bulk. The basics are broken-in trekking shoes, warm layers, a rain jacket, a hat and gloves, sunglasses, sun cream, a refillable bottle, a headlamp, and a small first aid kit. Your trip page and pre-departure info have the full list. 

Yes. You can buy or rent jackets, sleeping bags, poles, and other gear in Thamel, Kathmandu, at a lower cost than at home. Keep some time before the trek to sort this out.

Fly into Tribhuvan International Airport in Kathmandu. Our treks start from there. 

Spring (March to May) and autumn (September to November) are the best seasons. Skies are clearer and the weather is more stable. Winter is cold, and higher and remote areas can have snow. The monsoon (June to August) brings rain, leeches, and clouds, though some areas are still worth visiting.

You need to be able to walk 4 to 7 hours a day for several days in a row. You do not need to be an athlete. Walking, hiking, stairs, or cycling for a few weeks before you travel will help a lot. 

Yes. Treks like Rara Lake and Pikey Peak are moderate and suit first-time trekkers who are reasonably fit. Each trip page shows the difficulty, daily walking time, and highest altitude. 

Usually 4 to 7 hours at an easy pace, with stops for tea, food, and photos. The day-by-day itinerary on each trip page has the details.

Yes, when you prepare well, walk with a guide, and follow the weather and health advice. The main risks are altitude, weather, and slips on trails. We plan each itinerary with rest time and safe turnaround points.

Altitude sickness can affect anyone above about 2,500 meters. Symptoms include headache, nausea, and poor sleep. Walk slowly, drink plenty of water, and tell your guide early if you feel unwell. If symptoms get worse, the plan is to stop climbing or go down, not to push on.

Yes. Your policy should cover trekking up to the highest altitude of your trek, medical care, and emergency helicopter evacuation. Buy it before you travel and carry a copy of your policy.

Your guide will assess the situation, arrange the safest option, and contact us. This can mean walking down, a local clinic, or a helicopter evacuation. Your insurance pays for evacuation and treatment, which is why the right cover matters.

Yes. Domestic flights to mountain airstrips are often delayed or canceled because of weather. We recommend keeping one or two spare days before your international flight home. If a flight is delayed, we rearrange your plan and explain your options.

Yes. Most nationalities can get a visa on arrival at Tribhuvan International Airport in Kathmandu or apply online before travel. Citizens of some countries must apply in advance at a Nepali embassy. Rules change, so check the Department of Immigration website before you book flights.

It depends on the region. Depending on where you trek, you may need a national park permit, a conservation area permit, a local entry fee, or a special permit for restricted areas. We arrange the permits for your trek and list them on the trip page.

TIMS stands for Trekkers' Information Management System. It is a registration card that helps authorities track trekkers for safety. Some regions require it, and some, such as Khumbu, use a local entry fee instead. We tell you what applies to your trek and handle it for you.

Trekking rules for foreigners have changed several times in recent years, and restricted areas need a registered agency and a guide. All our treks run with an experienced local guide, so you are covered whatever the current rule is. A guide also helps with navigation, local contacts, and safety.